Ziweo
Ziweo External CD DVD Drive, Portable USB 3.0 Type-C CD Burner CD +/-RW Drive DVD Player for ROM Rewriter Burner Compatible with Laptop Desktop PC Windows MacBook Linux Mac OS
- Plug and Play: Equipped with both USB 3.0 and USB-C ports, this external CD/DVD drive requires no external drivers or power supplies. Automatically detected by laptops and desktops. Warming: It serves as the perfect companion for devices lacking a built-in DVD drive. NOTE: The integrated cable is non-detachable to prevent loss.
- Reliable Design & High Speed Quiet: Made of high-quality materials, shockproof, low noise, and strong fault tolerance. Ensures smooth and fast reading and writing of CDs/DVDs without stuttering or noise. Offers max 8x DVD rewrite/read speed and max 24x CD write/read speed. Supports data transmission up to 5Gbps. Ultra-thin design with a subtle machine size, easily fits into travel bags. Perfect for business and travel use.
- Wide Compatibility: Works with Windows XP/2003/Vista/7/8/10, Linux OS, and all Mac OS versions. Plays movies, burns/rips CDs, installs software, and backs up data. NOTE: Not suitable for cars, TVs, mobile phones, Blu-ray discs. You can use this external CD/DVD player to play movie DVDs, burn/rip CDs, install software/system, DVD games, back up data to CD/DVD,and more. (Not support TV, car player, Chromebook, Surface Pro, Ubuntu.)
- Technical Support & Usage Tips: If the device is not recognized, try restarting your computer or testing with a different disc. Requires 3V-5V (1.3A-2A) output from your computer’s USB port. Keep the external CD/DVD drive away from magnetic objects. Ensure your laptop has sufficient power—low power may cause recognition failure. Our dedicated customer service team is always available to assist with any compatibility or connectivity issues to ensure satisfied experience.
- Troubleshooting & Solutions: Common Causes of Freezing - 1. Insufficient power supply through USB; 2. Damaged or dirty disc; 3. Compatibility issues with certain software programs. [Check Your Drive: 1. Make sure the disc is clean and not scratched; 2. Try a different disc to see if the problem persists; 3. Ensure the drive's lens is clean.] --- Quick Fixes: 1. Try a different USB port - Use a USB 3.0 port (usually blue); 2. Connect directly to your computer - Avoid using USB hubs, as they may not provide enough power; 3. Restart your computer with the drive disconnected, then reconnect it; 4. Check the disc - Try a different CD/DVD to see if the issue is with the specific disc.
Shipping & Returns
Shipping
Free shipping on All orders above $29, if below it, the flat shipping is $8.99.
Normally your order will be shipped out in 1-3 working days and delivery takes 7-15 working days.
Note: Delays may occur during this holiday season due to large volume of deliveries. This means it can take an additional 1-4 weeks in the delivery time. If you don't want to risk your orders being delayed, reply to this email within 12 hours of your purchase and let us know that you want to cancel. You must be aware that delays can occur due to holidays and unforeseen events.
Orders are sent out through regular shipping. If you wish to have them sent with insurance coverage or through express delivery, email us first at service@oandys.com before purchasing. We will give you the quotation. We can not cancel your order when it's already shipped.
We use 3rd party couriers to deliver the orders. If you purchase with us you understand that there's risk of parcels getting lost. We only refund orders that have proof that they were not received.
We use 3rd party tracking systems to track orders and if the website states that your order was delivered then we will go by it. Only when the state, city or zip code from your tracking number is not consistent with your inputted shipping details, we will offer the refund. No exceptions.
Returns
Our policy lasts 30 days for DOA and wrong item. If 30 days have gone by since your received, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be returned and in the same condition that you received it. It must also be in the original packaging. For unwanted items, it must be made within 30 days of receiving the order. A restocking fee may apply (in general 15% ) if it's returned without any QUALITY problem . Kindly keep it neat and in its original packaging. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please DO NOT send your return to the address on your package, write us and we will offer you RMA address.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@oandys.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at service@oandys.com.store and order number, product information, etc.
We responsible for the shipping fee to buyer and buyer will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $79.99, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
